WHERE AND HOW ARE YOUR PRODUCTS MADE?
Every product in this shop is designed in New Zealand by me, Carla Martell. Thanks to the magic of technology and depending on where you're located, my designs are printed in the USA, Australia or New Zealand.
All of my products are produced ethically by approved production partners. T shirts are manufactured in socially-compliant WRAP-certified (Worldwide Responsible Accredited Production) factories that are sweatshop-free and child labour-free.
Apparel is printed using the latest in garment printing technology, using eco-friendly and water-based inks. They are also CPSIA (Consumer Product Safety Improvement Act) compliant, which is required when printing on children’s wear.
In some cases, the product images are digital mockups of the actual product. Slight colour differences may exist between the mockup and the final product. This is because computer monitors will display colours differently, and because printing on fabric will look different to how it appears on a screen. Because of the different sizes I offer, the placement and size of the design on the final product may not be exactly the same as shown. However, I strive to be as exact as possible, so do contact me if you have any concerns!
HOW SHOULD I CARE FOR MY NEW SHIRT OR LEGGINGS?
Each garment is custom made and printed using the latest Direct-to-Garment (DTG) printing technology. This means that the design is printed directly onto the garment with special inks. Keep in mind the original manufacturer’s care instructions don’t take into consideration the DTG printing process, so here are a few little tips to make your item last longer.
THINGS TO DO
THINGS NOT TO DO
WHAT'S THAT SMELL ON MY SHIRT?
When you receive your order, you may notice a vinegar-like smell and/or discolouration or off-white residue. Don't worry! These come from the fixation agents used to keep your shirt looking good, and they sometimes leave marks during the drying process. A quick wash will take the smell and residue out with no effect on the fabric.
HOW DOES THE SIZING WORK?
A size chart is included on each garment product page. Please make sure to read any notes carefully as sizing information may differ between brands and styles.
ARE YOU ABLE TO PERSONALISE PRINTS OR T SHIRTS?
Yes! My print collection is currently being expanded so that you can customise certain prints with your child's/special someone's name. Do let me know if you have a custom request.
DO YOU SELL FRAMED PRINTS?
My prints have been designed to fit most standard frame sizes. Custom framing is available on request to customers in the US and New Zealand.
CAN I USE YOUR ART FOR OTHER THINGS?
You may not use my art for commercial purposes or make copies to share with others, even if it's for personal use. When you purchase a piece of art, it is for personal use only. You do not have authorisation to use, share, or distribute digital or printed files for commercial use. You may not make changes or edits to my artwork and then use, distribute or share it for personal or commercial use.
CAN I BUY A GIFT CARD FOR SOMEONE?
Absolutely! Gift cards are delivered by email and contain instructions to redeem them at checkout, with no extra processing fees. You can buy gift cards here.
WHAT FORMS OF PAYMENT DO YOU TAKE?
I accept most major credit and debit cards securely online. Online payments are handled by Stripe who process your card details through their secure gateway. We also accept Paypal.
WHAT'S YOUR RETURNS POLICY?
Everything you need to know can be found on my returns policy page.
DO YOU SHARE MY PERSONAL INFORMATION WITH ANYONE?