FAQS

WHERE AND HOW ARE YOUR PRODUCTS MADE?
Every product in this shop is designed in New Zealand by me, Carla Martell. Thanks to the magic of technology and depending on where you’re located, my designs are printed in the USA, Australia, Canada or New Zealand.

ARE YOU ABLE TO PERSONALISE PRINTS?
Yes! My print collection is currently being expanded so that you can customise certain prints with your child’s/special someone’s name. Do let me know if you have a custom request.

HOW ARE YOUR PRINTS SIZED?
My prints have been designed to fit most standard frame sizes. The sizing is slightly different in Australia and New Zealand (add info here and to product pages)

DO YOU SELL FRAMED PRINTS?
Custom framing is available on request to customers in the US and New Zealand.

CAN I USE YOUR ART FOR OTHER THINGS?
You may not use my art for commercial purposes or make copies to share with others, even if it’s for personal use. When you purchase a piece of art, it is for personal use only. You do not have authorisation to use, share, or distribute digital or printed files for commercial use. You may not make changes or edits to my artwork and then use, distribute or share it for personal or commercial use.

WHAT FORMS OF PAYMENT DO YOU TAKE?
I accept most major credit and debit cards securely online. Online payments are handled by Stripe who process your card details through their secure gateway. I also accept Paypal.

WHAT’S YOUR RETURNS POLICY?
Everything you need to know can be found on my returns policy page.

DO YOU SHARE MY PERSONAL INFORMATION WITH ANYONE?
I value my customers and their privacy – you can read my full privacy policy here.