WHERE AND HOW ARE YOUR PRODUCTS MADE?
Every product in this shop is designed in New Zealand by illustrator Carla Martell. Thanks to the magic of technology and depending on where you're located, my designs are printed in the USA, New Zealand or Europe.
All of my products are produced ethically by approved production partners. Our T shirts are manufactured in socially-compliant WRAP-certified (Worldwide Responsible Accredited Production) factories that are sweatshop-free and child labour-free.
Apparel is printed using the latest in garment printing technology, using eco-friendly and water-based inks. They are also CPSIA (Consumer Product Safety Improvement Act) compliant, which is required when printing on children’s wear.
In some cases, the product images are digital mockups of the actual product. Slight colour differences may exist between the mockup and the final product. This is because computer monitors will display colours differently, and because printing on fabric will look different to how it appears on a screen. Because of the different sizes I offer, the placement and size of the design on the final product may not be exactly the same as shown. However, I strive to be as exact as possible, so do contact me if you have any concerns!
HOW SHOULD I CARE FOR MY NEW SHIRT?
Each shirt is custom made and printed using the latest Direct-to-Garment (DTG) printing technology. This means that the design is printed directly onto the shirt with special inks. Keep in mind the original manufacturer’s care instructions don’t take into consideration the DTG printing process, so here are a few little tips to make your shirt last longer.
THINGS TO DO
THINGS NOT TO DO
WHAT'S THAT SMELL?
When you receive your order, you may notice a vinegar-like smell and/or discolouration or off-white residue. Don't worry! These come from the fixation agents used to keep your shirt looking good, and they sometimes leave marks during the drying process. A quick wash will take the smell and residue out with no effect on the fabric.
HOW DOES THE SIZING WORK?
A size chart is included on each garment product page. Please make sure to read any notes carefully as sizing information may differ between brands and styles.
ARE YOU ABLE TO PERSONALISE PRINTS OR T SHIRTS?
Yes! My print collection is currently being expanded so that you can customise certain prints with your child's/special someone's name. T shirt personalisation is now in the planning stages! Do let me know if this is something you'd be keen on or if you have a custom request.
CAN YOU CREATE A CUSTOM ORDER?
If you'd like to purchase an adult's T shirt, or if you can't see the size, colour or style you're looking for, we may be able to help you out. Drop me a line and I'll do my best to make it a happening thing!
DO YOU SELL FRAMED PRINTS?
My prints have been designed to fit most standard frame sizes. Custom framing is available on request to customers in the US and New Zealand.
CAN I BUY A GIFT CARD FOR SOMEONE?
Absolutely! Gift cards are delivered by email and contain instructions to redeem them at checkout, with no extra processing fees, and with shipping included. You can buy gift cards here.
WHAT FORMS OF PAYMENT DO YOU TAKE?
I accept most major credit and debit cards securely online. Online payments are handled by Stripe who process your card details through their secure gateway. We also accept Paypal.
WHAT'S YOUR RETURNS POLICY?
Everything you need to know can be found on our returns policy page.
DO YOU SHARE MY PERSONAL INFORMATION WITH ANYONE?